Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)

Joomla

Owned by Karla Melendez
Last updated: Jun 11, 2021
1 min read

This section explains how to deploy one chat for all pages in Joomla.

To deploy one chat for all pages:

  1. Navigate to the extension page for the Add custom JS and click the Download button.

  2. Uncompress the zip file.

  3. Log in to your Joomla admin site.

  4. Navigate to Extensions > Manage.

  5. Upload the zip file you downloaded previously.

  6. Click the Install button.

  7. Go to Extensions > Plugins.

  8. Search for System - Add Custom Javascript.

  9. Open the plugin for editing.

  10. In the Custom Javascript File Path option, enter the relative path to your javascript file, for example,

    1. For Proactive Chat V1.0:
      https://pop0-apps.mycontactcenter.net/webchatscripts/telaxdemo10/icr/0e8af7f4-82dc-44d5-a557-b49ae49a49da/icr.js 

    2. For Proactive Chat V2.0, copy the Proactive URL as shown in

  11. Enable the plugin.

  12. From the Ordering parameter, choose Order last.

  13. Click the Save & Close button.

  14. Refresh the site and verify that the chat works.

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)