Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


Squarespace

This section explains how to deploy one chat for all pages in Squarespace. This entails adding JavaScript to all the pages where you want the Webchat.

To deploy one chat for all pages by adding a code block:

  1. Edit the page or post, click an insert point, and then select Code from the menu.

  2. Add the following script in the text field:

    1. For Proactive Chat V1.0:

      <script type="text/javascript" src="https://pop0-apps.mycontactcenter.net/webchatscripts/telaxdemo10/icr/0e8af7f4-82dc-44d5-a557-b49ae49a49da/icr.js"></script>

       

    2. For Proactive Chat V2.0, copy the Proactive URL as shown in https://mycontactcenter.atlassian.net/wiki/spaces/TK/pages/2523594753

  3. Click Apply to save your changes.


Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)