Title: Agent General Information  
Owner: Larry Brown
Creator: Larry Brown Oct 14, 2016
Last Changed by: Karla Melendez Mar 31, 2022
Tiny Link: (useful for email) https://mycontactcenter.atlassian.net/wiki/x/04R5
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Product Knowledgebase (8)
    Page: Accepting Multiple Chats
    Page: Accepting Multiple Web CCA Chats
    Page: After-Call Work (ACW) Status
    Page: Agents
    Page: Create Email
    Page: Current Agent Status
    Page: General
    Page: Telagents--The Virtual Agents
Hierarchy
Children (2)
    Page: Agent Profile Pictures
    Page: Agent Status Return (Desktop CCA)
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