Obtaining Tenant, App ID, and Application Secret Values for Signing In

To integrate with Azure, Contact Center needs Tenant and App ID values. It also needs an application secret.

To obtain Tenant and App ID values

1. After logging on to the Azure portal, click Azure Active Directory, and then click App registrations on the page that appears. Click your application.

2. From your application’s Overview page, copy the Directory (tenant) ID and store it in a file.

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   This is the value that you will enter in the Tenant ID box in Contact Center Admin Portal when creating a new oath mailbox.

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3. From the same Overview page, copy the Application (client) ID and store it in a file.

   
   This is the value that you will enter in the Client ID box in Contact Center Admin Portal when creating a new oath mailbox.

    

To obtain the application secret

1. On your application’s page, click Certificates & secrets. In the page that appears, scroll to Client secrets, and then click New client secret.

    

2. In the box that appears, enter a Description of the secret, a Duration, and then click Add.

3. Once you save the secret, a value code for this secret appears in the Client Secrets page. Copy this value and store it in a file.
   Important: You WILL NOT be able to retrieve this value later. Ensure you save it in a file you will be able to access at a later time.

   
   This is the value that you will enter in the Client Secret box in Contact Center Admin Portal when creating a new oath mailbox.