/
Getting started

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)

Getting started

Owned by Larry Brown (Deactivated)
Sept 14, 2022

Here are some tips to get you started. You can edit this page to see how it works!

1. Create a page

  • Click "Create" and select "Blank Page" to create your first page.
  • New pages are created as children of the page you are currently viewing.

2. Add to your page

  • Click "Edit" to enter the Confluence editor and use the page layouts feature to structure your content using sections and columns.
  • Use headings to format your text and drag and drop images into your page to provide visual interest.
  • Click "Insert" and select "Other Macros" to add macros for navigation, special formatting and other media.

On this page:

3. Organise your pages

Here are some tips for organising your content.

  • Change the page order

The sidebar on the left displays your pages in a hierarchy. If you have Space Administrator permissions you can click "Space Tools" > "Reorder Pages" to move pages around.

  • Add labels

Labels help keep pages organised and make it easier for you to find the information you need. Click "Labels" at the bottom of a page to add or edit. The "Related pages" section on this page uses labels too!

  • Make templates

Standardise and speed up the page creation process with templates. You can create and format a template with page layouts, standard headings and instructional text for hints and guidelines. Check out our sample page on "Making a template"

Related pages

Related content

Advanced Settings
Advanced Settings
Partnerwiki
Read with this
Making a template
Making a template
Partnerwiki
More like this
DIDs (Direct Inward Dialing)
DIDs (Direct Inward Dialing)
Partnerwiki
Read with this
Add an ICR Page
Add an ICR Page
Product Knowledgebase
More like this
Pages
Pages
Product Knowledgebase
More like this
Create an Evaluation Template
Create an Evaluation Template
Product Knowledgebase
More like this

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)