Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)

Getting started

Owned by Larry Brown (Deactivated)
Sept 14, 2022
1 min read

Here are some tips to get you started. You can edit this page to see how it works!

1. Create a page

  • Click "Create" and select "Blank Page" to create your first page.
  • New pages are created as children of the page you are currently viewing.

2. Add to your page

  • Click "Edit" to enter the Confluence editor and use the page layouts feature to structure your content using sections and columns.
  • Use headings to format your text and drag and drop images into your page to provide visual interest.
  • Click "Insert" and select "Other Macros" to add macros for navigation, special formatting and other media.

On this page:

3. Organise your pages

Here are some tips for organising your content.

  • Change the page order

The sidebar on the left displays your pages in a hierarchy. If you have Space Administrator permissions you can click "Space Tools" > "Reorder Pages" to move pages around.

  • Add labels

Labels help keep pages organised and make it easier for you to find the information you need. Click "Labels" at the bottom of a page to add or edit. The "Related pages" section on this page uses labels too!

  • Make templates

Standardise and speed up the page creation process with templates. You can create and format a template with page layouts, standard headings and instructional text for hints and guidelines. Check out our sample page on "Making a template"

Related pages

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)