Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)

DIDs (Direct Inward Dialing)

Owned by Karla Melendez
Last updated: Nov 02, 2022
1 min read

Direct Inward Dialing (DID) is a telephone service that lets a phone number ring through directly to a specific phone. The DID page lets you create and manage DID numbers.

To access DID

  1. Log on to Contact Center Admin Portal as a system administrator

  2. Navigate to Configure > Additional Options (sysadmin) > DID. The DID page appears

 

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)