Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)

0365 IMAP--Setting up Azure Credentials

Owned by Karla Melendez
Last updated: Feb 13, 2023
1 min read

Using OATH, Google email accounts and Office 365 email accounts can be connected to Contact Center. The most important aspect for this is the creation and set up of Azure credentials. This set of articles explains how.

The general steps for creating Azure credentials are:

  1. Register an application with Azure and create a service principal

  2. Obtain Tenant, App ID, and Application Secret values for signing in

  3. Add permissions

 

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)