Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
MyContactCenter Status Page
http://status.mycontactcenter.net/
Better Communication During Service Disruptions
Active incidents displayed at the top of the page inform you of any issues occurring with our system immediately as they occur. Receive further system updates via email, SMS, and RSS easily by clicking the Subscribe to Updates button.
Status Information for Different Functional Pieces
The MyContactCenter service is made up of many different functional pieces. Expand each component to reveal statuses for our more detailed services.
Status Information for Different Functional Pieces
Scheduled maintenance windows are planned well in advance of their occurrence. Scheduled maintenance is now displayed directly on our main page. If you subscribe to our system updates you will receive these scheduled maintenance reminders via email/SMS ahead of time.
Incident History
Presents a rolling history of recent incidents on Telax services and maintenance.
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)