Title: Desktop Call Center Agent (.netCCA) Release Notes  
Owner: Larry Brown
Creator: Larry Brown Sept 22, 2016
Last Changed by: Karla Melendez Apr 19, 2023
Tiny Link: (useful for email) https://mycontactcenter.atlassian.net/wiki/x/AYA1
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Product Knowledgebase (8)
    Page: Preferred Agent (PA) Routing
    Blog: .netCCA new version (11.2) to be available for download from the Client Admin Portal on Oct 11th 2016
    Blog: Now Available for Download - Desktop Call Center Agent (CCA) Version 11.9
    Blog: NOW AVAILABLE FOR DOWNLOAD - Desktop Call center Agent (CCA) Version 12.4
    Blog: NOW AVAILABLE FOR DOWNLOAD - Desktop Call center Agent (CCA) Version 12.4.40
    Blog: NOW AVAILABLE FOR DOWNLOAD - Desktop Call center Agent (CCA) Version 12.6
    Blog: NOW AVAILABLE FOR DOWNLOAD - Desktop Call center Agent (CCA) Version 12.7
    Blog: NOW AVAILABLE FOR DOWNLOAD - Desktop Call center Agent (CCA) Version 12.8
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