Title: After-Call Work (ACW) Status  
Owner: Karla Melendez
Creator: Karla Melendez May 06, 2020
Last Changed by: Karla Melendez Sept 13, 2020
Tiny Link: (useful for email) https://mycontactcenter.atlassian.net/wiki/x/BQAuPQ
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Product Knowledgebase (6)
    Page: Agent General Information
    Page: Current Agent Status
    Blog: Product Update 5/27 - After-Call Work Status - Now Available
    Blog: NOW AVAILABLE FOR DOWNLOAD - Desktop Call center Agent (CCA) Version 12.4
    Page: Voice Queue Options
    Page: Wrapping Up
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