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To Edit Audio Bulletinsmanage audio bulletins:

  1. From the Client Admin Portal, navigate to Configuration Configure > General > Bulletins
  2. Click Edit Audio.
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  3. The Prompt Files page opens. From here you can Listen to, Create New Version, Edit, and Delete IVR studio bulletins. You can also go directly to the Prompt Files page to edit bulletins.
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To create a new bulletin:

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To Edit a bulletin

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Note: New bulletins will not take effect until the IVR logic is updated accordingly.Related Articles: