Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
My Contact Center API Guide
This guide outlines a set of currently available API's: Real Time Data and CCA Remote Control. Here is a summary of each section:
- Section 1: Overview – An overview of what information is provided in this guide.
- Section 2: Public API – Explains the methods included in the public API and how to use them.
- Section 3: Remote CCA Access API – Explains what the CCA Remote Control API is and how it works.
Developers working with the Telax Public API, are responsible for reviewing all information in this manual.
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)