Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Sept 28 - Sept 29, 2022 -- CC Admin Portal: Clean up & Reordering of Default Permissions
Introducing, A new layout of the default permissions in Contact Center Admin Portal that will help provide better control around, and appropriate access to, security.
When
Sept 28: USA West, Canada
Sept 29: USA East, Rogers
Highlights
Permissions will be assigned based on roles, by default.
Some permissions will still be available as an add-on to the role, while some items will be read-only.
Some actions will be hidden based on the role.
How do I get this feature?
The new feature will be automatically available for use.
No intervention is required from a Service Provider.
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)