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To upload a profile pic to an Agent’s account:

  1. Navigate to Configuration > Agents.

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  2. Select an Agent.

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  3. Click on the General Information tab.

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  4. From the Identification section, mouse over the profile picture and click Change.

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  5. Locate the picture you would like to upload and click Open.

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  6. The image is automatically resized to the correct dimensions and uploaded to the Admin Portal.

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  7. Click Update to save your changes.

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