Custom Trades allow you to trade two agents’ shifts at the same time. To perform a custom trade:
1 Click Custom Trade.
2 The Custom Trade window opens.
3 In the First Agent and Second Agent drop-down list, select an Agent whose shift you want to trade.
4 In the First Agent and Second Agent Trade Date, select the shift date that is to be traded.
5 Click Submit
6 A Custom Trade confirmation dialog box appears, click Yes to complete the trade.
Note: To cancel the trade, click No in the Custom Trade confirmation dialog box.
7 The shift trade between the selected Agents is complete and will be reflected in the Published Schedule.