Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


Now Available for Download - Desktop Call Center Agent (CCA) Version 11.9

The Desktop Call Center Agent (CCA) version 11.9 is now available for download and installation. Please visit the https://mycontactcenter.atlassian.net/wiki/spaces/TK/pages/7963614 page in your Administration Portal to download. Check out https://mycontactcenter.atlassian.net/wiki/spaces/TK/pages/3506177 to see what’s included!

 


Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)