Bulletins at the queue level can also be activated from the Admin Portal Queues page, by performing the following actions:
- Navigate to the Queues page: Configure > General > Queues.
- Locate the inbound voice queue you wish to activate the bulletin for and click on Options to the right of the queue.
- From the Active Bulletin drop down menu, select the appropriate bulletin from the list.
- Click Update, located in the top right corner, to save your changes.
Note: Bulletins that have been activated or deactivated for a queue from the Bulletins page will automatically be updated on the Queues page.