Scheduled dialouts allows users to take advantage of power dialing for outbound campaigns. It allows you to load a list of calls to be made, including caller information, start and stop times, re-dial attempts, and the date the call attempt will expire if no connection is made.
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
General
Content
Integrations