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To edit the georouting rules:

  1. Click Edit, located to the right of the rule you wish to edit.



2. The Edit Georouting Record dialog box opens.


3. Edit one or more of the fields. Click OK. Any changes made to the rule are saved.


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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)