Authorized ANIs can be added to the Admin Portal database at any time. To add an authorized ANI:
- Click Add Authorized ANI.
- The Add Authorized ANI dialog appears.
- Complete all fields and click OK to add a new authorized ANI to the database.
Authorized ANI – the telephone number associated with the user.
Agent – the Agent's first and last name along with the Agent's user name in parentheses.
Description – a description of the authorized ANI.
Recording Enabled – select the check box to enable automatic recording for this ANI, and deselect the check box to disable automatic recording for this ANI.