The Restore Version link allows you to revert to a previous version of the prompt file:
- Click Restore Version, a dialog box opens.
- Select the prompt file version you want to revert to. Each version indicates the date and time the prompt was created.
- Click Listen to download the selected recording to your computer and listen to ensure it is the prompt you want.
- Click OK.
- The prompt file for the selected IVR is updated.
Note: If the prompt version selected has not been recorded, when listened to the file will say "prompt not recorded" and nothing will be played back.