Title: SMS to Chat for Closed and Unattended Queues  
Owner: Jela Banovic
Creator: Jela Banovic Apr 17, 2017
Last Changed by: Jela Banovic Apr 18, 2017
Tiny Link: (useful for email) https://mycontactcenter.atlassian.net/wiki/x/ZS2SAQ
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Product Knowledgebase (3)
    Page: SMS to Chat - Allow SMS Messages into a Closed or Unattended Queue
    Page: SMS to Chat - Prohibit SMS Messages from Entering Closed or Unattended Queues
    Page: SMS to Chat - Prohibit SMS Messages from Entering Closed or Unattended Queues without Sending Auto Reply Messages
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Children (3)
    Page: SMS to Chat - Allow SMS Messages into a Closed or Unattended Queue
    Page: SMS to Chat - Prohibit SMS Messages from Entering Closed or Unattended Queues
    Page: SMS to Chat - Prohibit SMS Messages from Entering Closed or Unattended Queues without Sending Auto Reply Messages
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