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  1. Navigate to Dashboard > Appearance > Theme editor.

  2. Find the Theme Footer.

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  3. Add the script reference as follows:

    1. For Proactive Chat V1.0:

      Code Block
      <script type="text/javascript" src="https://pop0-apps.mycontactcenter.net/webchatscripts/telaxdemo10/icr/0e8af7f4-82dc-44d5-a557-b49ae49a49da/icr.js"></script>

    2. For Proactive Chat V2.0, copy the Proactive URL as shown in Proactive Chat v2.0

      The image below shows an example.

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Chat for one Particular Page

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  1. Navigate to Pages, edit the target page, and add a Custom HTML block.

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  2. Paste the script tag, and then click Publish.

    1. For Proactive Chat V1.0, copy as shown in the image below.

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    2. For Proactive Chat V2.0, copy the Proactive URL as shown in Proactive Chat v2.0