Page Comparison

To create a new DID

1. Access the DID page as explained in DIDs (Direct Inward Dialing)

2. Click New DID. The Add DID dialog box appears.

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2. Enter the following information:

   1. DNIS: The

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1. 1. country code and telephone number combination of the DID created to send traffic over the SIP trunk from Metaswitch to a queue.

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      Notes:

      • If the country code plus telephone number combination is NOT valid, the new DID will NOT be saved and you will receive an error.

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      • If the country code plus telephone number combination already exists, the new DID will NOT be saved and you will receive an error.

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   2. IVR: The IVR to which the DID is pointing.

   3. Comments: A description of the DID’s purpose, and any other helpful information.

   4. Forward DID: The 10-digit number to which to forward this DID if it is not available.

2. Click OK when done