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To view resolutions per queue, select Per Queue, located at the top of the page.

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When Per Queue is selected, users can add/remove resolutions to/from various queues:

  1. From the Queue drop-down menu, select a Queue.


     
  2. The Resolutions for the selected queue appearare displayed at the bottom of the page.


     
  3. Click Update to save your changes.

     

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