To remove an agent from the schedule:
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- Click Remove Agent.
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2. The Remove Agent Information window opens. Complete all fields (see Remove Agent Information window below and refer to Table 20 for a detailed description of all fields).
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3. When all fields are complete, click Save.
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4. A Remove Agent Information confirmation dialog box appears. Click OK.
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5. The selected Agent will be removed from the schedule on the specified dates along with any events that are scheduled on those dates (if specified).
Table 20: Remove Agent Field Descriptions and Button Functions | |
Agent | In the drop-down |
menu, select the Agent you want to remove from the schedule. | |
Start Date / End Date | Click the date picker and select the first date/last date in the schedule you want the Agent removed from. |
Include Events | Select |
the checkbox if you want to remove the Agent from all events occurring on the selected dates, select the Include Events. | |
Buttons | |
Save | Click to remove the Agent from the selected date(s) of the schedule. |
Close | Click to close the Remove Agent Information window. If the window is closed without saving the information, the Agent will not be removed from the schedule. |