...
Phrase: Enter the phrase to be spoken, sent via SMS or sent via email inclusive of "#<columnheader>#" placeholders for data values to be spoken if desired
Note, when creating phrases with data value placeholders, you will need to have corresponding columns in your import file with column headers matching the name you place between the "#"'s in your phrase. As long as the word matches the column header it will know to replace the value here into the message. An example of a voice message might be; "Hello, this is to remind you that you have an appointment on #Date# at #Time# with #Doctor# on floor "#Floor# in room #Room#. Please press 1 to confirm the appointment or press 2 to cancel the appointment. Thank you". It is important to construct your message in a way that makes sense when being delivered to the contacts. With the previous example, if you only put the column headers for the Floor and Room fields, and not the words "floor" and "room", the message would simply read out numbers that would not necessarily make sense to the contact.
See Contacts Importing Wizard for details about importing your contacts into a campaign
click 
to save the phrase and it will be ready for use while importing contacts or click 
to cancel the creation of your phrase
...