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- Select Configuration > Queues to navigate to the Queues page.
- Click Manage Queue Groups located above the Queues list.
- The Queues Group page opens.
- Click Add.
- The Add Queue Group dialog box opens.
- Enter a Name and Description for your new Queues group in their respective fields. Click OK.
- In the Queue Group Members section, check each queue that you would like to add to your Queue Group.
- Once all the desired queues are selected, click Update to save your changes.
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