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My Contact Center Documentation Portal and Knowledgebase
Call Center Agent
Call Center Agent Desktop Application (.netCCA)
Start a Chat Session
SMS to Chat
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Old Version
5
changes.mady.by.user
Jela Banovic
Saved on
Apr 18, 2017
compared with
New Version
6
changes.mady.by.user
Jela Banovic
Saved on
Apr 18, 2017
Previous Change: Difference between versions 4 and 5
Next Change: Difference between versions 6 and 7
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Inbound SMS to Chat
Setup an SMS Chat Account using Twilio
Update SMS Chat
Twilio
Settings
Manage SMS
Search for an SMS Number
Manage space
Manage content
Integrations
{"serverDuration": 320, "requestCorrelationId": "7fda79597d4d42b1993a261a81d15444"}