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My Contact Center Documentation Portal and Knowledgebase
Salesforce.com Integration
Using the Salesforce.com Integration
Inbound Screen Pop Functionality
Receive a Call
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Larry Brown
Larry Brown
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Apr 17, 2017
Apr 17, 2017
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Review the information presented in the record to gain some background information on the caller to aid in better serving the caller.
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{"serverDuration": 203, "requestCorrelationId": "227bff25f9854d4b98ce07bb1f172e69"}