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To delete a specific geo-routing rule:

  1. Click Delete, located to the left of the rule you wish to delete.

  1. The Delete Georouting dialog opens asking you to confirm the deletion of the specified rule (e.g. "Remove georouting record 222-333?"). Click Yes. The rule is deleted and disappears from the records list.

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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)