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My Contact Center Documentation Portal and Knowledgebase
Call Center Agent
Call Center Agent Desktop Application (.netCCA)
Transfer a Call
Transfer to an IVR
Transfer Caller to Second-Level IVR
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(v. 3)
Jun 21, 2017 22:29
v. 2
Dec 15, 2016 20:22
v. 1
Oct 20, 2016 20:08
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{"serverDuration": 186, "requestCorrelationId": "46bc732fa90046cd82df4746136d30b3"}