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My Contact Center Documentation Portal and Knowledgebase
Call Center Agent
Call Center Agent Desktop Application (.netCCA)
Agent Status & Busy Reasons
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(v. 6)
May 12, 2020 21:55
v. 5
Jan 06, 2020 16:05
v. 4
Jun 21, 2017 21:58
v. 3
Mar 30, 2017 19:30
v. 2
Dec 15, 2016 20:12
v. 1
Oct 20, 2016 19:30
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{"serverDuration": 221, "requestCorrelationId": "e03d041c87494454a5de10e3f5cc9c38"}