Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Add offices to identify different locations for your contact center operations. All offices can have managers designated. A user who is designated the role of office manager will gain visibility within the Admin Portal of every member that belongs to their office. Users are created and roles are chosen on the Agents page.
