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Activating Bulletins from the IVR Page

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Created by Larry Brown, last modified by Adam Vervaeke on Dec 23, 2019

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Bulletins at the IVR level can also be activated from the Admin Portal IVRs page. To activate a bulletin for an entire IVR:

Navigate to the IVRs screen: Configure > Inbound Voice > IVRs.
Locate the IVR you wish to activate the bulletin for.
From the Active Bulletin drop down menu, select the appropriate bulletin from the list.
Click Update, located in the top right corner, to save your changes.

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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)