Filter

Use the filter feature to narrow your event search and find scheduled events quickly and easily. To filter events:

1         Click Filter.

2         The Event Filter window opens.

3         Click the Start date picker and select a Start Day for the event you are looking for. Similarly click the End Date Picker and select an End Day for the event you are looking for.

4         In the Agents & Teams tab select the Agent(s) and/or Team(s) whose scheduled events you’d like to search for.

Note: To search all Agents & Teams click Select All in the Agents & Teams tab. To deselect all Agents & Teams, click Clear All ( ).

5         In the Events tab select the event types you want to search for and click Get Data.

Note: To search all Events click Select All in the Events tab. To deselect all Events, click Clear All
( ).

6         Any events scheduled for the selected date(s), agents, and teams will be displayed in the Events table.