Versions Compared

Old Version 7

changes.mady.by.user Karla Melendez

Saved on

compared with

New Version Current

changes.mady.by.user Karla Melendez

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Go to the Shopify Admin site and click Customize Theme.

    Image RemovedImage Added

  2. In the Theme window, click Customize.

    Image RemovedImage Added

  3. Navigate to the lower left corner, and then click Theme options > Edit code.

    Image RemovedImage Added

  4. From the Layouts expanded tree, select {/} theme.liquid.

    Image RemovedImage Added

  5. Find the <body> section in the code editor.

  6. Enter the following script before the </body> closing tag:

    1. For Proactive Chat V1.0,:

      Code Block
      <script type="text/javascript" src="https://pop0-apps.mycontactcenter.net/webchatscripts/telaxdemo10/icr/0e8af7f4-82dc-44d5-a557-b49ae49a49da/icr.js"></script>

    2. For Proactive Chat V2.0, copy the Proactive URL as shown in Proactive Chat v2.0

      The image below shows an example.

    Image Removed
    1. Image Added

  7. Save all changes made and reload the site.

...

  1. Create a new page template by navigating to Online store > Themes > Actions > Edit Code.

  2. Click Add new template. From the window that appears, in the Create a new template drop-down menu, select page.

  3. Locate the <div class="rte"> </div> section, and paste the following code:

    1. For Proactive Chat V1.0:

      Code Block
      <script type="text/javascript" src="https://pop0-apps.mycontactcenter.net/webchatscripts/telaxdemo10/icr/0e8af7f4-82dc-44d5-a557-b49ae49a49da/icr.js"></script>

    2. For Proactive Chat V2.0, copy the Proactive URL as shown in Proactive Chat v2.0

      The image below shows an example.

      Image Modified

  4. Click Save.

  5. Open the target page, and then apply the new template to the page.