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Alternatively, leave the Find ANI field blank and click Find. A list of all existing authorized ANIs will appear in the Authorized Numbers section.
ANI – Automatic Number Identification (ANI) is the telephone number of the specified user , and is provided to the receiver of a telephone call whenever a call is made.
Description – A brief description about of the specified ANI.
Agent Name (user) – The specified ANI is assigned to the specified Agent.
Record – Indicates whether automatic call recording is enabled or disabled. Yes, indicates automatic call recording is enabled, No indicates automatic call recording is disabled.
Edit/Delete – Click to Edit or Delete the authorized number.
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Note: If an unauthorized number is entered into the ANI search field, no Authorized Numbers list is populated, and you are presented with the following message: "No dial-around service ANIs found." |
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