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Once you have completed the setup, follow up with your sales Sales team to adjust the retention period to the interval you want in the backend. We can set this period to unlimited, if needed.

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This capability is currently compatible with Amazon S3 and Microsoft Azure Blob storage "Hot" services in any region globally where those services are available.

Note

  • Contact your Service provider to adjust the retention period. Failure to do so will result in the recording being purged at the times specified in the Admin page.

  • To apply any new retention dates to previous recordings, contact your Support team.

To access Cloud Storage Settings, navigate to Integrations > Cloud Storage Settings.

Under Storage Provider, choose your cloud provider (Amazon or Azure), and provide the required information, as described in the sections that follow.

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