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For further information on SMS to Chat into Closed or Unattended Queues see Related Articles below.
Related Articles:
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- Allow SMS Messages into a Closed or Unattended Queue
- Send an Auto Reply Message from both a Closed and Unattended Queue
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- Send an Auto Reply Message from an Unattended Queue Only
- Prohibit SMS Messages from entering Closed or Unattended Queues
- Send an Auto Reply Message when a Message is prohibited from entering a Closed or Unattended Queue
- Send an Auto Reply Message when a message is prohibited from entering a Closed Queue Only
- Send an Auto Reply Message when a Message is prohibited from entering an Unattended Queue Only.
- Prohibit SMS Messages from entering Closed or Unattended Queues Without SMS to Chat - Prohibit SMS Messages from Entering Closed or Unattended Queues
- SMS to Chat - Prohibit SMS Messages from Entering Closed or Unattended Queues without Sending an Auto Reply Message