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The Queues tab allows you to activate a bulletin at the queues level. Bulletins can be activated for one or more queues.

Note: Bulletins can only be applied to inbound voice queues.

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To apply the bulletin to one or more queues, perform one of the following actions:

  • Check the checkbox for each queue you want the bulletin assigned to and click Update to save the change. The bulletin becomes active for all selected Queues.
  • Click Activate this bulletin in all queues. This will select all the listed Queues. Click Update to save the change. The bulletin becomes active for all queues.

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To deactivate the bulletin for one or more queues, perform one of the following actions:

  • Uncheck the checkbox for each Queue you want to deactivate the bulletin for and click Update to save the change. The bulletin becomes deactivated for the selected Queues.
  • Click Deactivate this bulletin in all queues. This will deselect all queues. Click Update to save the change. The bulletin becomes inactive for all queues.

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Note: Any changes made to the queues bulletins from the Bulletins page will be applied to and appear in the Queues page of the Admin Portal.