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From: Start date; can include date and time in the format 06/30/2020 09:00
To: End date; can include date and time in the format 06/30/2020 17:00
Abandon Secs: The minimum wait time to be included in the report. If this is set to 30 seconds, all calls that wait 29 seconds or less are excluded from the report.
Queues: A list of all queues, including queue groups, if created.
Include non-active queue: Adds all deleted queues to the list.
Send To: Emails the report in PDF format to any address entered here.
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