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My Contact Center Documentation Portal and Knowledgebase
Client Administrator & Supervisor Portal
Configuration
Agents
Agent Configuration
Schedule Manager Tab
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Old Version
4
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Current
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Former user
lauren_ellicott (Unlicensed)
Saved on
Jun 14, 2017
Mar 18, 2020
Previous Change: Difference between versions 3 and 4
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Enter the start date of the user.
Assign the role to the user as desired.
Enter the Vacation Management Start period, End period and Hours allotted as desired.
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Integrations
{"serverDuration": 227, "requestCorrelationId": "c86f1a2eec574679b02d170380eda6a2"}