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- Select Menu > Report a Problem.
- The Report a Problem dialog box appears. In the Problem Description area, enter a description of the problem you are experiencing; the description cannot exceed 5000 characters. Once complete, click Send.
- The Problem Description must be completed before you click Send. If you click send without entering a problem description, an error message appears reading, "Please, provide a non-empty problem description."
- Click OK to return to the Report a Problem dialog box and complete the problem description.
