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To navigate to the Client Admin Portal Sign In page:

  1. Copy and paste the following URL into the your browser of your choice: https://<accountID>.mycontactcenter.net/portal/clientsignin.aspx
    Note: Replace <accountID> in the URL with your client Account ID.     (example below is for account ID "abcinc")
    Image RemovedFor example, if your Account ID is BTSA-NJ-K16, the URL you sign in to would be: https://BTSA-NJ-K16.mycontactcenter.net, as shown in the image below.

    Image Added

  2. Click Enter.The  The Admin Portal Sign In page opens.


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The Administration Portal will attempt to detect the language settings of your browser but as that can at times be inconsistent, you may also select between English (default) or French to have the Administration Portal presented in your choice of those 2 supported languages




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Signing in with MyContactcenter.net credentials

simply enter your assigned user ID and password and click on the blue button

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If your user changes their mobile device or accidentally deletes the Authenticator account associated with mycontactcenter.net, your Administrator may reset the user's 2-factor authentication


Signing in with your Salesforce.com Credentials


Please contact your Service Provider to have single sign-on with Salesforce.com enabled for your account.

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