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6. The calendar is updated with the new Vacation Maximums for the Entity and Date(s) selected.
Table 8: Vacation Maximums Field Descriptions and Button Functions | |
Start Date / End Date | Click the date picker and select the date range (first and last date) for which you would like to change the vacation maximum. |
Entity | In the Entity drop-down menu, select the entity for which you would like to change the vacation maximum. |
Name | In the drop-down menu, select the Team, Skills, or Skillsets for which you want to edit the vacation maximum. |
Maximum | Type the maximum number of agents that can take a vacation at the same time for the selected dates. |
Buttons | |
Accept | Click to add the newly selected teams, skills, or skillsets vacation maximums for the selected dates to the Vacation Maximum Information table |
Save | Click to update the calendar with the new Vacation Maximums. |
Close | Click to close the Vacation Maximums window. If the window is closed without saving the information, the vacation information will be deleted and will not be added to the schedule. |