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  1.  Ensure your list follows the following format:

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The File must be .csv type, and the headers must be entered exactly as shown above

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Enter a "0" for "no" or a "1" for "yes" to indicate if the extension is to be used for Live Monitoring and/or Agent Use


2. Click on Import

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3. The import dialog box will appear - browse to select your import file

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4. Once you have found your file, click OK and your import will proceed

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5. Once the Import was successful, you will see your authorized extensions list appear

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6. If your import file is not properly formatted, you will be presented with an error:

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To Export an Authorized Extension list:

  1. Click on Export

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2. Depending on the browser you are using, it may present a dialog box to allow you to  save or open the file, or it will place it into your downloads folder. .csv files may be opened with Microsoft Excel for editing

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