To create a new DID
Access the DID page as explained in DIDs (Direct Inward Dialing)
Click New DID. The Add DID dialog box appears.
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Enter the following information:
DNIS: The
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country code and telephone number combination of the DID created to send traffic over the SIP trunk from Metaswitch to a queue.
Notes:
If the country code plus telephone number combination is NOT valid, the new DID will NOT be saved and you will receive an error.
If the country code plus telephone number combination already exists, the new DID will NOT be saved and you will receive an error.
IVR: The IVR to which the DID is pointing.
Comments: A description of the DID’s purpose, and any other helpful information.
Forward DID: The 10-digit number to which to forward this DID if it is not available.
Click OK when done