To edit vacation maximums:
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- Select an Entity from the Vacation Maximums calendar.
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2. Click Edit.
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3. The Vacation Maximums window opens. Complete the required edits (see Vacation Maximum window below and refer to Table 8 for a detailed description of all fields).
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4. Click Save when all vacation maximum edits are complete.
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5. The Time Saved Off confirmation dialog box appears. Click OK.
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6. The calendar is updated with the new Vacation Maximums for the Entity and Date(s) selected.
Table 8: Vacation Maximums Field Descriptions and Button Functions | |
Start Date / End Date | Click the date picker and select the date range (first and last date) for which you’d you would like to change the vacation maximum. |
Entity | In the Entity drop - down listmenu, select the entity for which you’d you would like to change the vacation maximum. |
Name | In the drop - down listmenu, select the Team, Skills, or Skillsets for which you want to edit the vacation maximum. |
Maximum | Type the maximum number of agents that can take vacation at the same time for the selected dates. |
Buttons | |
Accept | Click to add the newly selected teams, skills, or skillsets vacation maximums for the selected dates to the Vacation Maximum Information table |
Save | Click to update the calendar with the new Vacation Maximums. |
Close | Click to close the Vacation Maximums window. If the window is closed without saving the information, the vacation information will be deleted and will not be added to the schedule. |
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