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Ensure the file you are uploading is not too large. A 3-minute upload timeout exists, if the file is not uploaded within those 3 minutes you will receive an error indicating your prompt file is not uploaded.
Note: The recorded prompt must be a WAV file. Also, ensure the prompt file is recorded in monophonic not stereophonic as it will be played and listened to over the telephone, which is a monaural system and is unable to play stereo recordings.
To create a new prompt version:
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